Safety at Metrolinx

At Metrolinx, safety is central to everything we do as we both build and operate our transit network. We’re committed to prioritizing safety across all parts of the network, for everyone – from our colleagues and contractors, to our customers, to the communities we touch.

We put safety first.

Safety for our community

Railway safety crossing is the cornerstone of safety and we encourage you to check out all the latest campaigns on what we're doing to help keep the community safe. View the railway crossing page.

Safety for our customers

Metrolinx is committed to ensuring the safety of you, your family, and everyone who supports your journey, from start to finish. From our real-time Text-For-Help service, to safety upgrades made at our stations, to our Transit Safety staff available 24/7 across the network, we have measures in place to ensure your security and safety so you can travel as your true, authentic self.  For tips on how to stay safe across our network, click here.

Safety across our operations

Metrolinx is introducing a Body‑Worn Camera program for Customer Protection Officers, Revenue Protection Officers, and Station Safety Ambassadors to uphold safety and trust for everyone. The program is supported by strong governance that protects privacy and complies with the Freedom of Information and Protection of Privacy Act. Learn more here.

Safety around construction

Metrolinx is committed to ensuring the safety of residents impacted by construction, prioritizing clear communication and protective measures throughout the project.

Keeping Communities Safe

While new subway and light rail projects are built, we put safety first. From customers, to communities, and our employees, keeping people safe is our priority.

A dump truck moves through an intersection.

Truck Safety

At Metrolinx, safety is at the centre of everything we do and planning the movement of trucks that support construction is no exception

Crews study work plans for the Finch West LRT.

Noise & Vibration

Metrolinx takes steps to assess and monitor the impact of construction-related noise and vibration in communities.

Safety for our partners

Metrolinx is dedicated to maintaining the highest safety standards for all partners and those who do business with us, fostering a secure and responsible working environment.

Personal Track Safety

Metrolinx provides a PTS Recertification Test-Out process, offering an efficient way to maintain your current PTS certification

CROR Training

Canadian Rail Operating Rules (CROR) ensures the construction and maintenance work in and around the rail corridor is done safely.

Red Zone Green Zone

The Red Zone Green Zone program provides more controlled access to the rail corridor for working, to enable safer conditions for workers, commuters and communities.