UP Express FR

New and improved UP Express website now online

Mobile optimized upexpress.com offers more information and functions, makes trip planning easier

Jun 28, 2023

Starting today (June 28) customers can visit the new mobile-optimized upexpress.com. It includes personalized trip planning and real-time information, delivering a seamless and simple online experience.

Customer feedback, accessibility enhancements and new technology helped shape these improvements. The new website offers better online service and makes trip planning easier.

The new customer profile feature provides more opportunities for users to customize experiences. Once a profile is created, they will see a homepage featuring trips, topics and notices based on personalized preferences which can be used across upexpress.com, gotransit.com and metrolinx.com, On the GO alerts and Metrolinx.com.

UP Express FR

Accessibility upgrades include updated colour combinations with improved contrast, keyboard-only navigation capabilities and more.

The UP Express mobile app has now been decommissioned. The new and improved website has all the functionality of the app and more. Airport employees and others who previously purchased tickets through the app can now log into their accounts through the website.

This is the first in a series of planned improvements to the UP Express website. Customers can look for further refinements in upcoming releases.

by Mike Winterburn Metrolinx communications senior advisor