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Engaging with Us on Social Media

We welcome and encourage open conversation on our social media channels (including, but not limited to, blogs, Facebook, Twitter, Instagram and YouTube and online story-sharing forums), and we look forward to reading comments, stories, discussions and experiences you would like to share.

However, we reserve the right to review and moderate content on our accounts. Here are our guidelines for engaging with us on our social media channels.

  • Be respectful
    Posts containing discriminatory, racist, obscene, vulgar, unlawful or otherwise inappropriate and/or objectionable statements, language or content will be removed and/or reported.
  • No personal attacks
    We recognize that constructive debate and opinions are a part of conversation, but posts with aggressive personal attacks, that are defamatory in nature and/or threatening will be removed immediately and/or reported.
  • Don’t share personal information
    For your own safety and the safety of others, avoid publically sharing detailed personal information such as card numbers or contact information.
  • Zero spam policy
    Posts deemed to be spam and/or explicit commercial endorsements will be removed and/or reported.
  • Blocking
    Finally, individuals who repeatedly disregard these discussion guidelines will be contacted about their behaviour and if necessary, users may be banned from further participation.