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Media Release

Metrolinx opens the new York GO Concourse in Union Station

TORONTO: April 24, 2015 – Metrolinx is opening the brand new York GO Transit Concourse in Union Station to the public on April 27, 2015.

As part of the ongoing revitalization of Union Station, Metrolinx has worked together with the City of Toronto to build the York Concourse and ultimately improve access to and from the downtown core. The new, much larger facility provides 50 per cent more space than the current concourse and facilitates faster access between the concourse and GO Transit train platforms, as well as prepares for the growth that will come with Regional Express Rail.

Opening to the public on Monday, April 27, 2015, the new, spacious 62,000-square-foot concourse provides almost twice the space of the existing Bay Concourse to help get customers to where they are going faster and easier. Some of the features include:

  • New staircases and elevators
  • New customer service counter
  • New ticket vending machines to provide more self-service options
  • More departure boards so customers can get the travel information you need
  • The new York East Teamway — a covered walkway running north/south along the west side of the concourse under Front Street connecting to the new PATH tunnel

Background information:

The Bay Concourse will remain open until after the Pan Am Games and then close for revitalization. In the meantime, GO Transit tickets can be purchased at service counters or ticket vending machines in both the York and the Bay Concourses. Access to the TTC continues through the Bay Concourse. When using York Concourse, customers should use the access in the north-east corner to get to the subway.

The indoor walkway to the Union Station Bus Terminal from the Bay Concourse has reopened and been extended along platform 3 to access the York Concourse. Food and beverage and other retail services are still available in the Bay Concourse. The food and beverage outlets will open in the future in the York Concourse.

On Monday, York Concourse can be entered through the York Street entrance of Union Station, just south of Front Street. A customer appreciation event will be held from 7:30 – 9:30 am on Tuesday, April 28, with music by the Saint Michael’s Boys Choir, prizes, games and more.

The new York Concourse is a key component of the Union Station Revitalization project, a tri-government initiative supported by the Government of Canada, the Government of Ontario, the City of Toronto and other stakeholders.

This project is part of Metrolinx’s regional transportation plan to provide residents and businesses in the Greater Toronto and Hamilton Area with fast, convenient and integrated transit. Working through its divisions GO Transit, PRESTO, and Union Pearson Express, Metrolinx is transforming the way the region moves.

For media inquiries:

Anne Marie Aikins
Manager Media Relations
Email: annemarie.aikins@metrolinx.com
Phone: 416-202-5796

Natasha Hinds-Fitzsimmons
City of Toronto
Communications and Marketing Consultant
Email: nhinds@toronto.ca
Phone: 416-392-8889