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Reports & Public Information

Metrolinx

Building a Comprehensive Regional Transit Network

Metrolinx and its partners are working together to shape the next 25 years in transportation development for the Greater Toronto and Hamilton Area.

Metrolinx Chief Planner Leslie Woo and Chief Communications and Public Affairs Officer Judy Pfeifer spoke to a standing room only crowd during the Insight Breakfast at the annual Association of Municipalities of Ontario (AMO) conference in Ottawa August 14, 2017 to provide an update on the plans to expand GO Transit and Rapid Transit projects.

They also discussed the upcoming Draft Regional Transportation Plan engagement plan and what it will mean for municipalities.

To view the presentation, please click here.

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Executive Compensation Framework

The Government of Ontario is implementing a new framework for broader public sector executive compensation. The Executive Compensation Framework regulation came into effect on September 6, 2016. It applies to all designated employers under the Broader Public Sector Executive Compensation Act, 2014 (BPSECA) and establishes requirements that designated broader public sector employers must meet when setting compensation.

Metrolinx falls under this act and has been in compliance with all provincial compensation restraint legislation in effect since March 31, 2010. Ontario is now implementing a new framework for broader public sector executive compensation, including capping salary and performance-related payments for hospitals, colleges and universities and other government agencies.

Metrolinx has posted a draft document for an Executive Compensation Framework that asks our customers to comment on the process we follow to determine Metrolinx executive compensation.

This is a statutory requirement that allows the public 30 days to offer comment on how the agency establishes salaries and benefits for Metrolinx executives.

The public was invited to review this draft document and submit their thoughts by no later than February 21, 2017.

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In accordance with Regulation 304/16: Executive Compensation Framework (the “Regulation”), Metrolinx posted its proposed Executive Compensation Program on January 23, 2017 for public consultation. The consultation period has now ended and Metrolinx has reviewed the feedback.

In total, there were 33 comments received during the public consultation process. The comments largely contained recommendations that salary increases be based on performance and be made in modest increases.

The Human Resources and Compensation Committee of the Board of Directors met on February 24, 2017 to discuss the results of the public consultation. The Committee reviewed the public input and gave full attention and consideration to the feedback provided by the public. The Committee has committed to ensure that progression through the adjusted ranges will be made in a reasonable and measured way. The Committee recommended the framework to the Board of Directors, and the Board subsequently adopted the compensation framework. The framework has also been confirmed by the Ministry of Transportation.

View the Executive Compensation Framework.

Action Plan for Metrolinx Transit Construction Contract Awarding and Oversight

Metrolinx has developed an action plan to respond to the 17 recommendations proposed in the Auditor General of Ontario’s Review of Metrolinx Construction Procurement and Oversight, which was released in November 2016.

The plan has two components:

  1. Actions for the 2017 construction season and;
  2. Longer-term actions to be implemented for the 2018 construction season and beyond.

The action plan will help to ensure that Metrolinx optimizes value-for-money in the delivery of its ambitious construction program.

GO Transit

GO Rail Corridor Construction Projects Audit Report

In September 2013, in response to allegations of overcharging by CN on select GO Transit projects, Metrolinx took immediate action. While we understand and recognize that the allegations are unproven, we take fiscal responsibility very seriously and ordered two audits – one on work completed by CN on GO Transit projects and the other on GO Transit’s Project Management controls with respect to rail corridor construction. The audit on the work completed by CN on select GO Transit projects is still underway.

Project Management is a discipline of continuous improvement; it is always subject to evolving methodologies, technologies and approaches being introduced or refined. The improvements recommended by Ernst & Young have been reviewed by GO Transit’s Management team and are being incorporated into the pre-existing improvement plan.

Read the report

PRESTO

Presentation to the City of Ottawa Transit Commission

Metrolinx and the City of Ottawa are delivering PRESTO, a convenient e-Fare system to OC Transpo transit customers. The implementation of this project is currently in the field trial phase. Please see the following presentations to the Transit Commission of the City of Ottawa.

June 20, 2012 presentation | August 24, 2012 presentation | November 21, 2012 presentation

Grant Thornton: Value for Money Report

Metrolinx has commissioned a report by the accounting and business advisory firm Grant Thornton to assess the value for money of the investment decisions made by Metrolinx for the expansion of the PRESTO e-fare system. This assessment is an evaluation of whether the proposed delivery approach will allow Metrolinx to realize maximum benefit with the resources available. This report concluded that Metrolinx was pursuing an appropriate course of action that had a low level of risk with costs that are comparable to similar e-fare systems throughout the world.

To view the complete report, please click here.

Coulter Osborne: Accenture Contract Review

Former Ontario Supreme Court Justice the Hon. Coulter A. Osborne was commissioned to review the contract with Accenture for the expansion of the PRESTO e-fare system. The report by Justice Osborne concluded that the original contract was awarded after a fair and competitive bidding process which was certified by a fairness advisor and that Accenture’s role in the expanding PRESTO project was outlined in the original contract. This report also indicated that a re-procurement out to market would likely cause delays and increased project costs.

To view the complete report, please click here.

Rapid Transit

The Rapid Transit Quarterly Status Report is completed every three months. The report provides information on the status of the Toronto light rail transit projects, the Hurontario light rail project, the Hamilton light rail project and the York Region bus rapid transit program (vivaNext). The status report provides information about each project, including financial, schedule, procurement and overall progress details.

Q4 Status Report – January to March 2017

UP Express

New fare structure takes effect March 9, 2016

UP Express is introducing a new fare structure that makes travel to and from the airport, or even within the city, even better for travellers.

Starting Monday March 9, 2016 the new one-way fare from downtown Toronto to Pearson Airport will be $9 with a PRESTO card – that’s a $10 savings one way. That’s not all. For those people looking for a faster, more frequent way to get downtown from the Bloor and Weston communities, the savings are even greater with prices that match GO fares.

For more information, check out our fact sheet.

Quarterly Report on Daily Ridership

UP Express has been in service 18 months and customers continue to love its convenience and speed. On March 9, 2016 we changed the fares for UP Express and we are seeing many more guests enjoying UP as a fast and reliable option to get to the airport or to travel downtown from the Bloor and Weston communities. We have provided a ridership report from June 6, 2015 to December 31, 2016, based on reconciling our monthly revenue accounting sources.

See the report (updated September 13, 2017)

Market Research and Ridership Studies

UP Express conducted market research and ridership studies between January 1, 2010 and December 3, 2013. Some of the commercial information has been redacted to protect economic and other interests.

  1. Georgetown Corridor Airport Rail Link Forecasting Update – December 2011
  2. Toronto Airport Rail Link Comparator Rail Links and Other Services – June 2012
  3. Toronto Union Pearson Express Ridership Forecast Update – May 2013
  4. Toronto Union Pearson Express Ridership Forecast Summary Results – June 2013
  5. Air Rail Link Customer Experience and Business Strategy & Plan
  6. Air Rail Link Study (Discrete Choice)
  7. ARL Market Assessment Final Report – November 2011
  8. UP Express Airport Employee Study
  9. UP Express Meeters and Greeters