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Reports & Public Information

GO Transit

GO Rail Corridor Construction Projects Audit Report

In September 2013, in response to allegations of overcharging by CN on select GO Transit projects, Metrolinx took immediate action. While we understand and recognize that the allegations are unproven, we take fiscal responsibility very seriously and ordered two audits – one on work completed by CN on GO Transit projects and the other on GO Transit’s Project Management controls with respect to rail corridor construction. The audit on the work completed by CN on select GO Transit projects is still underway.

Project Management is a discipline of continuous improvement; it is always subject to evolving methodologies, technologies and approaches being introduced or refined. The improvements recommended by Ernst & Young have been reviewed by GO Transit’s Management team and are being incorporated into the pre-existing improvement plan.

Read the report


Presentation to the City of Ottawa Transit Commission

Metrolinx and the City of Ottawa are delivering PRESTO, a convenient e-Fare system to OC Transpo transit customers. The implementation of this project is currently in the field trial phase. Please see the following presentations to the Transit Commission of the City of Ottawa.

June 20, 2012 presentation | August 24, 2012 presentation | November 21, 2012 presentation

Grant Thornton: Value for Money Report

Metrolinx has commissioned a report by the accounting and business advisory firm Grant Thornton to assess the value for money of the investment decisions made by Metrolinx for the expansion of the PRESTO e-fare system. This assessment is an evaluation of whether the proposed delivery approach will allow Metrolinx to realize maximum benefit with the resources available. This report concluded that Metrolinx was pursuing an appropriate course of action that had a low level of risk with costs that are comparable to similar e-fare systems throughout the world.

To view the complete report, please click here.

Coulter Osborne: Accenture Contract Review

Former Ontario Supreme Court Justice the Hon. Coulter A. Osborne was commissioned to review the contract with Accenture for the expansion of the PRESTO e-fare system. The report by Justice Osborne concluded that the original contract was awarded after a fair and competitive bidding process which was certified by a fairness advisor and that Accenture’s role in the expanding PRESTO project was outlined in the original contract. This report also indicated that a re-procurement out to market would likely cause delays and increased project costs.

To view the complete report, please click here.

Rapid Transit

The Rapid Transit Quarterly Status Report is completed every three months. The report provides information on the status of the Toronto light rail transit projects and the York Region bus rapid transit program (vivaNext). Information includes a program executive summary and an update from the Community Relations and Communications Team, as well as the status of each project is in terms of budget, vehicle procurement, alternative financing and procurement, design and construction.

Q3 Status Report – October to December 2015

UP Express

New fare structure takes effect March 9, 2016

UP Express is introducing a new fare structure that makes travel to and from the airport, or even within the city, even better for travellers.

Starting Monday March 9, 2016 the new one-way fare from downtown Toronto to Pearson Airport will be $9 with a PRESTO card – that’s a $10 savings one way. That’s not all. For those people looking for a faster, more frequent way to get downtown from the Bloor and Weston communities, the savings are even greater with prices that match GO fares.

For more information, check out our fact sheet.

Quarterly Report on Daily Ridership

UP Express launched on June 6, 2015, and customers are reporting that they are loving its convenience and speed. UP is a brand new service in a new market that is providing air travellers and airport workers with a fast, reliable option to get to and from the airport. We have provided a ridership report from June 6 to October 31, 2015, based on reconciling our monthly revenue accounting sources. We will update the November and December 2015 ridership numbers again in February 2016.

See the report (updated February 10, 2016)

Market Research and Ridership Studies

UP Express conducted market research and ridership studies between January 1, 2010 and December 3, 2013. Some of the commercial information has been redacted to protect economic and other interests.

  1. Georgetown Corridor Airport Rail Link Forecasting Update – December 2011
  2. Toronto Airport Rail Link Comparator Rail Links and Other Services – June 2012
  3. Toronto Union Pearson Express Ridership Forecast Update – May 2013
  4. Toronto Union Pearson Express Ridership Forecast Summary Results – June 2013
  5. Air Rail Link Customer Experience and Business Strategy & Plan
  6. Air Rail Link Study (Discrete Choice)
  7. ARL Market Assessment Final Report – November 2011
  8. UP Express Airport Employee Study
  9. UP Express Meeters and Greeters